10 Reasons on why you should move to a web based CRM application.
A Web-Based CRM: 7 Reasons You Need It
CRM or Customer Relation Management is a term everyone knows today. No matter if you are an organization with 20 or 2000 employees, CRM can help you manage your customers. It is a software that takes you closer to your customers. From professional customer guidance to all-time accessibility, CRM is the solution for most of the businesses.
Let’s understand the importance and uses of web-based CRM.
Understanding Web-Based CRM
When we have to make minor calculations or make a mailing list, excel is the first resort for any business. While, undoubtedly, excel is a great tool, only until you start to scale. Once your business starts to grow, the excel data will become too much too handle and excel functions will give too less information. Further, collaboration is a lost-cause in excel.
Even with a potential lead funnel of 30 customers, knowing the exact funnel progress of any customer is like finding a needle in the haystack.
This is where Customer Relationship Management helps in business functions. It is a tool which doesn’t need further explanation as its name says it all. From streamlining sales funnel to marketing automation, CRM is a powerful tool that every business needs. It allows you to track your leads, automate marketing activities, and integrate other platforms to CRM for smooth working.
For instance, a sales executive can track and trace all its leads, make calls, drop emails, and create reports through the CRM itself. Additionally, you can leave notes on lead data to help other executives in loop understand every aspect in detail.
7 Reasons to Use A CRM
CRM is one solution that practically needs minutes for installation. You can get it running in no time. Moreover, your team would understand the functioning of the solution without much guidance. It is that user-friendly. All the IT-related glitches and maintenance tasks are handled remotely by the vendor team.
Since this is a web-based CRM, you can gain access from any corner of the world just with an internet connection. All the data is centrally stored, which makes information available remotely even when you are not in the office.
The value of an HRMS lies in its ability to accurately manage employee-related information. This data includes managing paternal, maternal, sick leave, paid leave, overtime, half days, work from home, etc. When the HRMS solutions handle the leave calculations without human errors, the mistakes in salary calculations can be mitigated.
Reliable Security Structure
One of the major features of a web-based CRM is security offered by it. As everything is stored remotely on the cloud, it is prone to theft. This encourages the provider team to take security glitches too seriously, which allows them to constantly monitor data breaches. It makes the system more secure than ever.
Although most small businesses initially utilize a CRM with minimal features, they later acquire more functionalities as the business scales. It happens because cloud-based CRM simply offers you the ease of scaling your operations without worrying about bottlenecks.
CRMs are designed in a manner to enhance functioning and working, which is why most of the web- based CRM software have easy integration capabilities. Whether you want to integrate your legacy system, email, or office functionalities, it is possible.
Usually, the subscription of web-based CRM charges you only for the services you acquire, which is cost- effective. You don’t have to pay for extra functionalities, you can design your package according to the needs of your business.
CRMs often have in-built reporting capabilities, which aids sales executives. Many sales and marketing reports can be generated in a blink and analyzed for enhanced decision-making.
Try Acur8 CRM
Who wants to struggle with various sales tools just to manage leads of the business? With affordable CRM solution such as Acur8 CRM, you can automate various functions, streamline your sales funnel, and enhance your marketing efforts. For more details, visit our website or reach out to us at firstname.lastname@example.org.